FAQ

Frequently Asked Questions at the Museum

Where is the front entrance located?

The front entrance is located on the South side of the complex. Look for bronze doors at the bottom of the ramps by the fountain. The bronze doors are located directly under etched lettering with the Museum’s name.

Are cameras permitted in the Museum?

Yes, you are welcome to use cameras with or without flash in the Museum. However, tripods and standalone lighting are not allowed. Electronic devices are not permitted to record any of the films or audio in the Reflection Rooms.

Can I visit the top of the Tower?

Yes, this is included with admission to the Museum. The Liberty Memorial Tower has a 217-foot-high, open-air observation deck. To reach the top of the Tower, guests ride an elevator and climb 45 steps. Like the Museum, tripods and standalone lighting equipment are not allowed. 

Is there an ATM on property?

Yes, there is an ATM located outside the entrance to the Museum Store. We also accept cash, travelers checks, organizational checks and MasterCard, Visa, American Express and Discover.

Can I purchase tickets in advance?

No, this option is not currently available.

Does the Museum donate tickets to non-profit groups?

Non-profit groups seeking ticket donations for auctions, drawings, etc., should submit their requests in writing to Shawn Robison at srobison@theworldwar.org.

Does the Museum offer coat check service?

Yes, this service is offered for free. Coat check is available at Guest Services, located to the right after entering the main entrance. 

Are strollers permitted?

Yes, strollers are permitted everywhere except for the Liberty Memorial Tower.

What dining options are available at the Museum?

The Over There Café is open every day the Museum is open until 3 p.m. and serves a variety of delicious sandwiches, salads, soups and more.

Can I arrange for a guided tour of the Museum?

Yes, guided tours are available for school groups and groups of 15 or more who arrange their visit in advance. Learn more about group tours.

Does the Museum offer any accommodations for hearing-impaired visitors?

With a touch of a button, all videos throughout the Museum are closed captioned. To locate the buttons, ask a volunteer or staff member during your visit. Assistive listening devices are also available for programs occurring in the Museum's J.C. Nichols Auditorium. 

Does the Museum offer any accommodations for visually-impaired visitors?

Visitors can access a "Touch" Gas Mask Bag that contains real WWI artifacts from the Museum's non-accessioned collections. The objects are meant to be touched, held and explored to gain a better, more personal understanding of the past. To incorporate this feature into your visit, simply ask a volunteer or staff member upon arrival to the Museum.

Do I need to buy a Museum ticket to visit the Edward Jones Research Center, the Museum Store or the Over There Café?

No, admission is not required to visit the Edward Jones Research Center, shop at the Store or eat at the Cafe.