Code of Conduct

Museum Policies and Code of Conduct for Field Trips


  • Please silence all phones before entering the Museum.

  • Photography is generally allowed in all areas of the Museum except for the films or where otherwise noted. Tripods and selfie sticks are not allowed.

  • Students should use smartphones only for notes or as a camera. Texting, gaming, etc., is not allowed.

  • Written assignments or jotting notes are welcome in the Museum. However the walls, glass cases, or exhibit boards may not be used as hard surfaces upon which to write.

  • Please use pencils only in the Museum, no pens.

  • Wristbands must be worn on student wrists at all times while at the Museum as it serves as both tickets into the Museum and as group identifiers. This assists our volunteers, staff and security officers.

  • No food, drink or large backpacks are allowed into the Museum. An area may be made available for bags, but it is preferable they are left on the bus, at school or at home.

  • Student groups are specifically asked to refrain from gum and candy. Schools may be charged for cleaning if this rule is violated.

  • Touching artifacts is permitted only under special conditions. Please make students aware of this ahead of time.

  • Students must walk at all times, not run. Save General Pershing’s Jumping Jacks until you are outside.

  • We encourage students to discuss what they see with their classmates and guides, but please be mindful of other visitors and do not yell.

  • The National World War I Museum and Memorial is dedicated to honoring those who served in the Great War. Please ensure your students are respectful.

  • All students entering the Museum Store or Café are required to have adult chaperones. Only 10 students are permitted in the Museum Store at one time.

  • If your visit includes the Liberty Memorial Tower, an adult chaperone must remain at all times with any students, whether they are waiting at the base of the Tower, on the elevator, or at the observation area at the top of the Tower. No students should be left unaccompanied in any of these areas.

  • Chaperones, at a ratio of one to every ten students, are admitted free of charge to manage student behavior and engage in the learning process. If students are unable to abide by Museum rules, a chaperone will be asked to stay with them in a separate area of the Museum while the rest of the group completes their tour. Chaperones may include teachers, school staff, or adult family members. It is very important that chaperones remain with students at all times, including visits to the restroom, the Over There Café, and the Museum Store.